Piko Terms & Conditions – Complete Terms Applicable to All Users

Piko.onl is an internationally licensed online gaming and entertainment platform. By accessing this platform, creating an account, or using any of our services, you confirm that you have read these Terms & Conditions in full and agree to be bound by them.

Piko's Terms & Conditions apply equally to all users — new and existing members alike. If for any reason you do not agree with these terms, please refrain from using our services.

• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• Piko reserves the right to update these Terms & Conditions at any time. Users will be informed 7 days before any changes take effect.
• This platform is for entertainment purposes only. No guarantee of financial gain is made.
• Using Piko's services requires an internet connection and a compatible device.

To create an account on Piko, you must meet certain eligibility requirements. All information provided at registration must be accurate, complete, and your own. Using false or someone else's information will result in immediate account termination, and any deposited funds may be forfeited.

Each individual may only register one account. Attempting to open multiple accounts from the same device, IP address, or payment method is a violation of our terms.

• You must be 18 years of age or older to register.
• Providing your correct name, date of birth, and contact details is mandatory.
• Multiple accounts under the same person's name are strictly prohibited.
• You may be required to complete the account verification (KYC) process — particularly before large withdrawals.
• Keeping your account password confidential is solely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.

Your account must be verified before you can make a deposit on Piko. We accept payments via bKash, Nagad, Rocket, and bank transfer. Deposits from third-party wallets or another person's bank account are strictly prohibited.

The minimum deposit amount is BDT 200. Funds are typically credited to your account within a few minutes of depositing. If there is any delay, it will be resolved within 24 hours.

• Minimum deposit: BDT 200.
• Only payment methods registered in your own name may be used.
• Once a deposit has been completed, cancellation is not possible.
• Suspicious payments may be temporarily held pending investigation.
• There are no processing fees on deposits.

Your account must be fully verified before you can withdraw from Piko. Withdrawals can only be made to the same payment method used for the deposit. Once a withdrawal has been processed, it cannot be cancelled or changed.

Withdrawal requests are typically processed within 1–24 hours. However, additional time may be required for identity verification or security review. In complex cases, processing may take up to 72 hours.

• Minimum withdrawal amount: BDT 500.
• Bonus wagering requirements must be fulfilled before a withdrawal can be made.
• Large withdrawals will not be processed without KYC verification.
• Daily withdrawal limits are set at piko's discretion.
• Piko reserves the right to place a withdrawal on hold if fraudulent activity is suspected.

Piko regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms that must be read before accepting. Bonus cash cannot be withdrawn directly — it only becomes withdrawable after the wagering requirements have been met.

Piko has a robust monitoring system to prevent bonus abuse. Any attempt to claim bonuses through multiple accounts or coordinated betting will result in account termination and forfeiture of all bonuses.

• The welcome bonus is available to newly registered members one time only.
• Bonus wagering requirements are typically 15x–30x.
• Bet limits on certain games may apply during an active bonus.
• Bonuses are valid for 30 days. Any unused bonus will be forfeited once the validity period expires.
• Piko reserves the right to modify or cancel any bonus offer at any time.
• The referred person must make their first deposit for a referral bonus to apply.

Piko believes gaming should be a healthy form of entertainment. We want every user to play in a controlled and responsible manner. Gaming should never be considered a source of income.

If you feel that gaming is negatively affecting your daily life, relationships, or finances, please reach out to us right away. We are always here to help. For more information, visit our Responsible Gaming Visit the page.

• Piko is strictly prohibited for anyone under 18 years of age.
• Users can set their own deposit limits.
• Self-exclusion is always available — for 24 hours, 1 week, or permanently.
• You can temporarily deactivate your account by activating a cooling-off period.
• Piko may temporarily suspend an account on its own initiative if suspicious behaviour is detected.

Piko reserves the right to suspend or permanently close accounts without prior notice in the following circumstances. If an account is closed, any legitimately won funds will be returned, but bonus balances will be forfeited.

• Registering with false or fraudulent information.
• Operating multiple accounts.
• Abusing the bonus system or engaging in collusion (coordinated cheating).
• If there is suspicion of money laundering or any other illegal activity.
• Attempting to hack or compromise the platform's security or systems.
• Engaging in harassing behavior toward other users or Piko staff.

Users may request account closure at any time. Any valid remaining balance will be made available for withdrawal.

Piko treats the protection of your personal data as its highest priority. We use SSL encryption technology, and your information is never sold to third parties. To learn more, visit our Privacy Policy Visit the page.

• Keep your login credentials strictly private. Piko will never ask for your password by phone or email.
• Be cautious of unfamiliar links and phishing emails.
• We strongly recommend enabling two-factor authentication (2FA) for added account security.
• If you notice any unusual activity on your account, contact support immediately.

If you have a dispute with Piko, please contact our customer support team first. Most issues are resolved within 24–48 hours. If the matter cannot be settled through customer support, a formal complaint process may be initiated.

• Complaints must be submitted within 30 days of the incident.
• Game results may be voided due to technical errors.
• The game provider's system logs will be treated as the final and definitive record.
• The account in question may be temporarily suspended during an ongoing dispute.

Piko reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via their registered email or through a platform notification in advance.

Continuing to use piko after any changes have been made means you accept the updated terms. We recommend checking this page regularly to stay informed.

• Minor changes may take effect immediately.
• A 7-day notice will be given before any major structural changes.
• Archived versions of previous terms are available upon request.